Tag: service
BOBST Announces Appointment Of Service Director For Africa And Middle East
Mohamed Ali Ben Mustapha, an electromechanical engineer graduate, joins BOBST with almost 15 years’ experience in industrial production service and management, mainly within the...
Create An Ideal Service Culture In Nine Steps
In order to distinguish you and your business from your competitors, John Tschohl, president and founder of the Service Quality Institute said it is...
Tresu Announces Global Technical Service Support Centre For Customers
With service technicians on all major continents and service experts in its new TRESU SMART CENTER, the company supports customers to make them stay...
Making Empowered Decisions
John Tschohl of the Service Quality Institute writes that most CEO’s believe their employees are empowered. The description of empowerment for most companies is...
A Competitive Advantage Goes To Leaders That Get It Right
John Tschohl of the Service Quality Institute discusses leadership using four people who went through personal and financial difficulties but kept on looking forward...