Tag: customer experience
Kemtek Opens New Gauteng Head Office And Service And Distribution Centre
Kemtek Imaging Systems held a ribbon cutting ceremony on 25 June to mark the launch of their new head office in Hertford Office Park...
Steps To Effectively Handle Angry Customers
Customers' patronage, and their money, become even more important when you realise that it will cost you 10 times more to attract new customers...
Customer Experience Is Key In An Unpredictable Environment
According to Novus Holdings, CX or customer experience is customers’ perception of how a company treats them. This affects their behaviours and build memories...
Highly Professional Service Strategies Add More To Your Bottom Line Results
John Tschohl of the Service Quality Institute discusses the best principles and practices instrumental to outstanding customer service. These include commitment, speed and delivery.
Only...
